Administrator/CEO of the Ohio Bureau of Workers’ Compensation
By Terry Troy
While Stephanie McCloud assumed the helm of the Ohio Bureau of Workers’ Compensation last November, she is hardly new to the position, serving previously in her current leadership role from 2019 to 2023. Today, McCloud leads a staff of nearly 1,600 who serve Ohio’s injured workers as well as more than 258,000 employers. The Ohio BWC has assets of approximately $23 billion.
The Ohio BWC recently hosted OSC25, the Ohio Safety Congress for employers. Ohio Business asked McCloud a few questions about today’s Ohio BWC as well as the recent Ohio Safety Congress. McCloud is also featured in this issue of Ohio Business.
Why does workplace safety matter, and what are some of the common hazards workers face?
Workplace safety matters because every worker deserves to come home safe and healthy at the end of the day. At BWC, we believe people—not just processes—are at the heart of workplace safety. While slips, trips, and falls have long been some of the most common causes of injury, we’re now seeing more ergonomic issues like back pain, repetitive strain, and carpal tunnel—especially in jobs that involve heavy lifting or long hours at a desk.
As people return to offices and job sites, what should employers keep in mind?
As more employees return to in-person work, it’s a great time for employers to reassess their safety plans. We encourage businesses to connect with BWC’s safety consultants. They’ll visit your workplace, help identify risks and recommend practical steps to protect your team. Employers can also schedule customized safety training to meet their unique needs.
What were some highlights from OSC25? How many people took part?
OSC25 was all about building a culture of safety—where protecting workers isn’t just a policy, it’s a shared value. We were thrilled to welcome over 8,700 registered attendees who came to learn, share, and grow together.
Why are events like OSC25 important?
The Ohio Safety Congress is the largest free safety event in the country. It’s a powerful way for safety professionals, workers, and employers to learn new tools and strategies they can take back to their workplaces—and even their homes.
Who were some of your favorite speakers?
We were fortunate to have more than 150 speakers this year, including two inspiring keynote speakers who shared powerful personal stories about the importance of safety. Their experiences reminded all of us why this work matters.
What practical advice can you offer to help employers keep workers safe?
Keep putting safety first. True safety leadership means building a culture where every employee feels respected and protected, where health and well-being are baked into daily routines, and where safety isn’t just a checklist—it’s a mindset. We invite employers to explore our website at bwc.ohio.gov for free tools, training, and expert consultations that can help protect the people who keep their business running.
What are the biggest challenges or goals ahead for BWC?
We’re proud to see workplace injuries in Ohio continue to decline—from 260,000 allowed claims in 2000 to just over 64,000 in 2024. That’s a testament to the hard work of employers and employees alike. Moving forward, we’re committed to continuing this progress and helping even more workers stay safe.
Has BWC’s role changed in recent years?
BWC has evolved to meet the needs of today’s workforce. We’re more proactive, more connected with our communities, and more focused than ever on partnering with employers and workers to create safer, healthier workplaces.
Anything else you’d like to share?
We want workers to know they’re not alone. Safety is a shared responsibility, and BWC is here to support you with resources, guidance, and training. Together, we can make every workplace a safer place to be.