To access information about accounts and pay premiums, the Ohio Bureau of Workers’ Compensation is encouraging employers and employees to create OHID accounts. The BWC previously used e-accounts, and they can no longer be merged into the OHID system. If you were still using the old system, you will need to establish a new association with your BWC accountThe BWC provides instructions for creating an account.
Creating an OHID account
1. Visit OHID.ohio.gov and click Create OHID Account in the center of the page.
2. Enter your email address and personal information, create a username and password, and set up account recovery.
Adding a New Association to your OHID Account
1. Login to Ohio BWC account at info.BWC.ohio.gov and clicking on Account in the top right corner.
2. On the My Account page, click on Add new association.
3. Using the dropdown menu, select the applicable association, such as Employer or Injured Worker.
4. Type in the specific information for the chosen association. Examples: Claim number, injury date, social security number and birth date for the Injured Worker, or policy number and FEIN for the Employer.
5. Click Confirm new association.
If you need assistance, you can call the BWC Customer Contact Center at 1-800-644-6292.
Online, employers can manage their policies, pay bills and complete their payrolls true-up. Premiums are calculated through the true-up process, which requires employers to report their actual payroll for the previous policy year and reconcile any differences in premium paid.
If there is no reconciliation to be made—meaning that their payroll for the year matches what the BWC estimated—employers still must submit true-up reports.
Ask the Experts
Denette Edwards
Director, AultComp MCO
aultcompmco.com
What is the AultComp MCO Difference?
At AultComp MCO, your well-being and being well is a priority to us. Our dedicated team provides unparalleled customer service. When you call us, we will answer the phone. We continually follow up with you and your employees to communicate recovery timelines. Our team is also well versed in multiple disciplines that make up a managed care organization. From experience in legal matters to those who previously worked in a hospital system, we understand the ins and outs of case management and rehabilitation. Our customers matter to us and we express that through our exceptional customer service. Our staff is what sets AultComp apart from other managed care organizations.
What is AultComp’s advantage of being associated with a hospital system?
AultComp MCO is part of the Aultman Health System. This unique integration provides us with a great advantage for our employers and injured workers. We know our providers and treatment facilities, and we have relationships with colleagues that manage workers’ compensation at the provider level. Collaboration is key. By collaborating with providers, employers and the injured worker, treatment is expedited, and care is delivered quickly. This ultimately promotes a safe and timely return to work. AultComp MCO also has a medical director who is a practicing occupational medicine physician. He knows what challenges employers face and he understands the BWC system. Our relationship with a hospital system keeps us connected to all facets of workers’ compensation.
Quinn Guist
President, Sedgwick Managed Care Ohio (Sedgwick MCO)
sedgwickmco.com
How does an MCO impact employer costs?
Ohio employers pay workers’ compensation premiums to the BWC based on the cost of claims, relative to organization size and payroll level. Lower claim costs yield lower rates and premiums, and lost time is the biggest cost-driver in claims. An MCO that excels in facilitating timely and safe return to work is going to be an asset to employers seeking lower premium costs.
Another hidden cost to employers is the absence of valuable and experienced employees. A high-performing MCO will help an injured employee navigate the treatment and recovery process and return to the workplace quickly, preserving productivity requirements and avoiding alternative labor costs to the employer.
The MCO plays a key role in facilitating medical resolution of a claim and return to work and productivity for the injured employee. An MCO that rates highly in return-to-work efficiency supports lower direct and indirect costs to the employer.
How do I know if I have the right MCO?
In addition to your personal experience with your MCO, the Ohio BWC publishes an annual MCO Report Card that evaluates each MCO’s effectiveness across several performance metrics. Those that have the largest tangible impact on employers and injured employees are FROI Timing and Return-to-Work Efficiency.
FROI Timing is the average number of days between the injury and the MCO’s formal submission of the claim to BWC. A quick and accurate report leads to early allowance decisions by the BWC, and faster MCO engagement with the employee and treating physicians for case management and return-to-work planning.
Return-to-Work Efficiency (RTW) is a metric that addresses lost workdays in claims. The higher the RTW score, the fewer lost workdays are incurred in claims managed by the MCO (subject to BWC’s scoring equation).
Look for the 2025 MCO Report Card and see how your MCO compares in these two crucial metrics.